FAQ-Frequently Asked Questions

Default solution folder, feel free to edit or delete it.

Can I serve alcohol at my clubhouse event?
Alcoholic beverages are permitted to be provided by the renter  on a “bring your own” basis. Alcoholic beverages may only be consumed by persons 21 years or...
Fri, 1 Aug, 2014 at 11:02 AM
My Access Card Isn't Working! What should I do?
If your access card isnt working, please submit a help desk request and send us the 5 digit numbers of each access card that isn't working. Some o...
Tue, 26 Aug, 2014 at 7:06 PM
What are the fees for a replacement access card?
1st Time Fee for Replacement Card-- $25.00 All other Replacement Cards-- $50.00 You may pay the fee for your replacement card at www.RegencyOaks.org
Fri, 1 Aug, 2014 at 11:12 AM
Can I rent the clubhoue for my friends and family?
No.  If you rent the clubhouse, you must be the host and be present the entire time of the event.  If the renter isn't present, they could forfeit their...
Fri, 1 Aug, 2014 at 11:20 AM
I am having financial difficulty and have fallen behind on my HOA Dues. What can I do?
If you are having financial difficulties, please submit a help desk request to under the payment arrangement section. Someone will contact you to go over av...
Fri, 1 Aug, 2014 at 11:25 AM
I mailed my payment to NMA. What should I do?
As of June 3, 2014, NMA no longer collects payments for the Regency Oaks Association.   Invoices from Regency Oaks were mailed out to all homeowners a...
Fri, 1 Aug, 2014 at 11:35 AM
I am signed up for a Payment Plan to pay my dues. Where can I pay my payment?
If you have a payment plan arrangement for a specific amount, you may pay your arrangement at www.RegencyOaks.org.  Please select the Other Payments Option ...
Fri, 1 Aug, 2014 at 11:39 AM
If I'm not current on my dues, can I use the amenities as a guest of my friend or another homeowner?
No.  If you are not current on your dues, you may not be admitted into any amenities as a guest of a homeowner who is current on their dues.   The hom...
Fri, 1 Aug, 2014 at 11:42 AM
At what age can my kids use the Fitness Room?
No Children under the age of 16 are allowed in the Fitness Center. · The exception to this rule is: Children (ages 13 to 16) of residents, who are ac...
Fri, 1 Aug, 2014 at 11:46 AM
At what age can my kids be in the pool without an adult?
Children 14 years of age and younger must be accompanied by an adult.   Toddlers and babies must at all times be accompanied by and in the presence ...
Fri, 1 Aug, 2014 at 11:51 AM